sportshub Privacy Policy – How Your Data Is Kept Safe

Sportshub collects your information through several methods. Being transparent about each of them is central to our policy – you have the right to know exactly what data you're providing and why.

• Directly Provided Data: Information you provide directly through registration forms, KYC verification, adding a payment method, or contacting support.
• Automatically Collected Data: When you use sportshub, information about your device, browser, IP address, and activity is collected automatically.
• From Third Parties: Limited data may be received from payment providers (bKash, Nagad), identity verification services, and fraud prevention services.
• Via Cookies: Cookies are used on our website and app to store your preferences and session information.

Sportshub never collects your social media passwords, full bank account details, or any personal information that isn't relevant to our services.

Sportshub uses your data only for the purposes listed below. Selling data or using it for unrelated purposes goes against our policy.

• To create and manage your account and ensure its security.
• For processing deposits, withdrawals, and bonuses.
• For legal obligations and KYC verification.
• To improve the platform and enhance the user experience.
• To detect and prevent fraud.
• To ensure responsible gaming.

In limited cases, data may be shared with trusted service providers — such as payment processors, cloud storage providers, and cybersecurity specialists. These parties operate solely under sportshub's instructions and are bound by strict confidentiality agreements.

Sportshub follows industry-leading standards to protect your data, with security measures in place at both the technical and administrative levels.

• SSL/TLS 256-Bit Encryption: All data exchanged between your device and our servers is encrypted.
• Encrypted Database: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Regular Security Audits: An independent team of third-party experts conducts regular system audits.
• Least Privilege Access Policy: Only authorized personnel can access specific data.
• Incident Response Plan: A rapid response process is in place for data breaches, including notifying affected users promptly.

Cookies are small text files stored on your device. sportshub uses the following types of cookies:

Analytics and performance cookies can be disabled from your browser settings or app preferences. However, disabling essential cookies may affect how the platform functions.

Under international privacy law, you have certain fundamental rights over your personal data. sportshub respects these rights and aims to respond to all requests within 30 days.

Sportshub does not retain data longer than necessary. The retention period for each category of data is listed below:

• Account & Identity Information: 5 years after account closure (as required by law).
• Financial Transaction Records: 7 years (as required by tax and financial regulatory obligations).
• Gaming History: For the full duration of an active account and 2 years after closure.
• Support Chat Logs: 3 years.
• Cookie & Session Data: 3 to 12 months (depending on cookie type).
• Marketing Preferences: Updated immediately upon unsubscription.

Once the retention period ends, data is securely deleted or anonymised in a way that makes it impossible to identify you.

Sportshub is strictly for adults (18+). We do not knowingly collect data from anyone under 18. This isn't just a legal requirement – it's our ethical responsibility.

If you believe a minor has created an account on sportshub, please notify us immediately at support@sportshub.ws. We will take prompt action.

Sportshub uses international cloud services, which means your data may be stored on servers in different countries. In all cases, the highest data protection standards are upheld.

• All international data transfers occur over encrypted connections.
• Data processing agreements are in place with all third-party service providers.
• GDPR Standard Contractual Clauses are followed.
• Data is only transferred to countries with adequate data protection laws in place.

Sportshub may update this Privacy Policy as its services change or as required by law. You will be notified of any significant changes via email or in-app notification.

If you have any questions or concerns about this policy, please reach out to our data privacy team. We typically respond within 7 business days.